Shipping Policy
At Signicreat, we are committed to delivering your products safely and on time. We deliver our products across India through reliable courier and logistics partners.
1. Shipping Availability
We currently offer delivery across most locations in India. Delivery availability may vary depending on the product, destination, and accessibility of the delivery location.
For large furniture, catering equipment, or other bulky products, delivery may be arranged through specialized logistics partners.
2. Order Processing
Orders are generally processed within 1–3 business days after successful payment confirmation.
Customized, made-to-order, or bulky products may require additional processing time. The estimated timeline will be communicated to you before or after order confirmation.
3. Delivery Time
Estimated delivery timelines are:
- Standard Products: 5–10 business days
- Furniture & Large Products: 7–15 business days
- Customized / Made-to-Order Products: As communicated at the time of order
- Remote Locations: Additional time may be required
Delivery timelines are estimates and may vary due to product availability, location, weather, transportation delays, holidays, or other circumstances beyond our control.
4. Shipping Charges
Shipping charges, if applicable, will be displayed during checkout or communicated before order confirmation.
For certain large, heavy, or customized products, additional transportation or handling charges may apply depending on the delivery location.
5. Furniture & Bulky Products
For furniture and other large products:
- Delivery may be arranged through specialized transport services.
- Customers may be contacted to confirm delivery details before dispatch.
- Please ensure that the delivery address is accessible for the product being ordered.
- Any additional charges related to difficult or restricted access may be communicated separately before delivery.
6. Order Tracking
Once your order has been dispatched, tracking details may be shared with you through your registered email address, phone number, or WhatsApp, where applicable.
Tracking availability may vary depending on the logistics partner used for your order.
7. Delayed or Failed Delivery
If a delivery is delayed due to circumstances such as incorrect address details, customer unavailability, weather conditions, transportation issues, strikes, holidays, or other unforeseen events, the delivery may take additional time.
Please ensure that your contact details and shipping address are accurate when placing your order.
8. Damaged Package
Please inspect the package at the time of delivery.
If the package appears visibly damaged, please take photographs/videos before opening it and contact us as soon as possible.
For damaged, defective, incorrect, or missing products, please contact our customer support team with your order details and supporting photographs/videos.
9. Incorrect Address
Customers are responsible for providing a complete and accurate delivery address.
If an order is returned because of an incorrect or incomplete address, additional shipping charges may apply for re-delivery.
10. Cancellation & Returns
Shipping-related cancellations, returns, exchanges, and refunds are subject to our Return & Refund Policy.
Products that are defective, damaged, incorrect, or not as described will be handled according to our applicable return and refund terms.
11. Force Majeure
Signicreat will not be responsible for delays caused by circumstances beyond our reasonable control, including natural disasters, extreme weather, transportation disruptions, government restrictions, strikes, or other unforeseen events.
12. Contact Us
For questions regarding your order or shipment, please contact us:
Email: [email protected]
We will be happy to assist you with your order and delivery queries.