Warranty & Care
1. Product Warranty
Warranty coverage, where applicable, depends on the individual product. The warranty period and its terms are mentioned on the product page, on the invoice, or communicated at the time of purchase. Warranty generally covers manufacturing defects under normal use.
2. What Is Not Covered
- Damage caused by misuse, accidents or negligence.
- Normal wear and tear.
- Scratches, dents, stains or cosmetic damage caused after delivery.
- Damage caused by moisture, direct sunlight, heat or improper cleaning.
- Natural variations in wood grain, colour, texture and handcrafted finishes.
- Products that have been modified, repaired or relocated by anyone other than SigniCraft.
3. How to Make a Warranty Claim
Contact us with your order number, a description of the issue and clear photos or videos. Our team will review the claim and, where it is covered, arrange a repair, replacement or other suitable resolution.
4. Care Guidelines
Solid wood
- Dust regularly with a soft, dry cloth.
- Keep furniture away from direct sunlight, heaters, AC vents and damp walls.
- Use coasters and placemats for hot or wet items.
- Avoid harsh chemical cleaners; polish occasionally with a good-quality furniture wax.
Upholstery
- Vacuum gently with a soft upholstery attachment and plump cushions regularly.
- Blot spills immediately with a clean, dry cloth; do not rub.
- Professional cleaning is recommended for deep stains.
Cane, marble, metal and brass
- Wipe cane with a dry cloth or soft brush and keep it away from prolonged moisture.
- Wipe marble and stone tops with a damp cloth and dry immediately.
- Clean metal and brass details gently with a soft, dry cloth.
5. Contact
SigniCraft
Email: info@signicrafts.com
Phone / WhatsApp: +91 76759 14555
Address: Silpa Park, Hafeezpet, Hyderabad, Telangana 500084, India
