Last Updated: September 2026<\/strong><\/p>\n Welcome to our website. These Terms & Services govern your use of our website and your purchase of furniture, home d\u00e9cor, handicrafts, German silver products, and catering essentials from us.<\/p>\n By accessing our website or placing an order, you agree to these Terms & Services. Please read them carefully before using our website.<\/p>\n We are a family-owned business with over 20 years of experience in furniture, handicrafts, home d\u00e9cor, and related products. Through our online store, we offer products to customers across India.<\/p>\n We reserve the right to update, modify, or discontinue any product, service, or website feature without prior notice.<\/p>\n We make every reasonable effort to ensure that product images, descriptions, dimensions, colors, materials, and other information displayed on our website are accurate.<\/p>\n However:<\/p>\n We reserve the right to correct errors or update product information whenever necessary.<\/p>\n Certain furniture products may be available for customization, including dimensions, colors, finishes, fabrics, materials, or other specifications.<\/p>\n Customized orders may:<\/p>\n Customization details should be confirmed with our team before placing the order.<\/p>\n All product prices displayed on our website are subject to change without prior notice.<\/p>\n Where applicable, prices may include or exclude taxes, shipping charges, installation charges, or other applicable fees. The final amount payable will be shown during the checkout process or communicated to the customer before order confirmation.<\/p>\n We reserve the right to correct pricing errors and cancel an order if a product has been listed at an incorrect price.<\/p>\n Placing an order on our website constitutes a request to purchase the selected products.<\/p>\n An order is considered confirmed only after:<\/p>\n We reserve the right to cancel or refuse an order in circumstances including product unavailability, pricing errors, payment issues, suspected fraudulent activity, or logistical limitations.<\/p>\n If an order is cancelled after payment has been received, the eligible amount will be refunded through the applicable payment method.<\/p>\n We may provide multiple payment options, including online payment methods and other payment methods made available on the website.<\/p>\n Customers are responsible for providing accurate payment and billing information.<\/p>\n Orders may not be processed until payment has been successfully verified.<\/p>\n We aim to deliver products within the estimated delivery timeframe communicated at the time of purchase.<\/p>\n Delivery times may vary depending on:<\/p>\n Large furniture and bulky products may require specialized transportation.<\/p>\n Estimated delivery dates are not guaranteed unless specifically stated otherwise.<\/p>\n Customers are encouraged to inspect furniture and other products at the time of delivery.<\/p>\n For products that are damaged during transportation, customers should:<\/p>\n Failure to report visible transportation damage within the applicable reporting period may affect our ability to process a damage claim.<\/p>\n Where installation is provided, the scope of installation will depend on the product purchased and the service specified with the order.<\/p>\n Customers may be responsible for ensuring that:<\/p>\n Additional charges may apply for services outside the standard installation scope.<\/p>\n Our return and exchange policy depends on the type and condition of the product.<\/p>\n Products may be eligible for return or exchange if they are:<\/p>\n The product must generally be unused and returned in its original condition and packaging, subject to the applicable return policy.<\/p>\n Customized, made-to-order, clearance, or specially manufactured products may not be eligible for return or exchange unless the product is defective, damaged, incorrectly supplied, or otherwise covered by applicable law.<\/p>\n Please refer to our Return & Refund Policy<\/strong> for complete details.<\/p>\n Order cancellation may be permitted before the order enters production, dispatch, or another non-cancellable stage.<\/p>\n Once customized or made-to-order furniture has entered production, cancellation may not be possible.<\/p>\n Any eligible refund will be processed according to our refund policy and the payment method used.<\/p>\n If a refund is approved, the refund amount and processing time will depend on the circumstances of the order and the payment method used.<\/p>\n Shipping, customization, installation, or other service charges may not be refundable where applicable.<\/p>\n Refunds will be processed only after the relevant product or order has been reviewed and the refund has been approved.<\/p>\n Certain products may be covered by a product-specific warranty.<\/p>\n Warranty coverage, duration, exclusions, and conditions may vary depending on the product.<\/p>\n Unless specifically stated, warranty coverage does not include damage caused by:<\/p>\n Please refer to the warranty information supplied with the relevant product.<\/p>\n When using our website, you agree to:<\/p>\n All website content, including text, photographs, graphics, logos, product descriptions, designs, videos, and other materials, is owned by or licensed to us unless otherwise stated.<\/p>\n You may not reproduce, copy, distribute, modify, publish, or commercially use our content without our prior written permission.<\/p>\n We make reasonable efforts to keep our website available and functioning properly.<\/p>\n However, we do not guarantee that the website will always be:<\/p>\n We may temporarily suspend or modify website services for maintenance, upgrades, security, or other operational reasons.<\/p>\n Our website may use third-party services such as payment gateways, shipping companies, analytics services, and other service providers.<\/p>\n Your use of such services may also be subject to the terms and policies of the relevant third-party provider.<\/p>\n We are not responsible for interruptions or failures caused by third-party services beyond our reasonable control.<\/p>\n To the extent permitted by applicable law, we will not be responsible for indirect, incidental, or consequential losses arising from the use of our website or products.<\/p>\n Nothing in these Terms & Services is intended to exclude or limit any liability that cannot legally be excluded or limited under applicable law.<\/p>\n We will not be responsible for delays or failure to perform our obligations where such delay or failure results from circumstances beyond our reasonable control, including natural disasters, transportation disruptions, strikes, government restrictions, pandemics, severe weather, technical failures, or other unforeseen events.<\/p>\n Your personal information is handled in accordance with our Privacy Policy<\/strong>.<\/p>\n By using our website and placing an order, you acknowledge that your information may need to be processed for purposes such as order processing, payment, delivery, customer support, and other legitimate business purposes.<\/p>\n We may update these Terms & Services from time to time.<\/p>\n Any updated version will be published on this page with a revised “Last Updated” date.<\/p>\n Your continued use of the website after changes are published constitutes acceptance of the updated Terms, to the extent permitted by applicable law.<\/p>\n These Terms & Services shall be governed by the applicable laws of India.<\/p>\n Any disputes arising from the use of our website or purchase of our products shall be subject to the applicable jurisdiction of the courts having legal authority over the matter.<\/p>\n If you have questions regarding these Terms & Services, orders, products, delivery, returns, or other matters, please contact us.<\/p>\n1. About Our Business<\/h2>\n
2. Products & Product Information<\/h2>\n
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3. Furniture Customization<\/h2>\n
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4. Prices & Taxes<\/h2>\n
5. Orders & Order Confirmation<\/h2>\n
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6. Payment<\/h2>\n
7. Delivery<\/h2>\n
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8. Delivery Inspection<\/h2>\n
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9. Furniture Installation<\/h2>\n
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10. Returns & Exchanges<\/h2>\n
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11. Cancellation<\/h2>\n
12. Refunds<\/h2>\n
13. Warranty<\/h2>\n
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14. User Responsibilities<\/h2>\n
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15. Intellectual Property<\/h2>\n
16. Website Availability<\/h2>\n
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17. Third-Party Services<\/h2>\n
18. Limitation of Liability<\/h2>\n
19. Force Majeure<\/h2>\n
20. Privacy<\/h2>\n
21. Changes to These Terms<\/h2>\n
22. Governing Law<\/h2>\n
23. Contact Us<\/h2>\n